“How can I ‘maximize productivity when working with an outsourcing team?” - asked the owner of a renowned firm from one of our outsourcing experts, who was just about to hire an outsourcing team from India for development tasks for his business.
He was curious to know whether he could really analyze how a team, sitting in another corner of the world, is dedicated to making his business a success.
We are sure many of you would relate to him!
And, you all are curious to know how to actually make analyzing the performance of an outsourced dedicated development team li’l more easier.
So, here we are with a thorough learning session for y’all who want to maximize the productivity of your ‘outsourced team.’
(We will cover the complete process to hire the best IT team for your business + Parameters to check whether their performance aligns with your business objectives).
So, let’s begin!
Regardless of your company and business’s size, your outsourcing program will go through these stages.
Have you discovered your business needs thoroughly? That is the first step to follow when you want your outsourcing business to flourish. Understand what your business wants, and act accordingly.
Whether you want the existing process to be better, minimize the overall cost of business processes, or wish to hire new developers to complete your team. What is your purpose for outsourcing? Once you figure that out, it is easier to follow the steps further.
Usually, you must focus on these points:
Simply put, you will need to think from different perspectives before outsourcing, and not just one.
The next step is to prepare a ‘request for proposal’ after scrutinizing all points mentioned above. After that, you must examine the proposal before evaluating the list of outsourcing service providers that you have prepared.
Once that is done, list all providers based on their skills and experience in the industry. You will have to match their expertise with your business requirements to find the best match.
In short, you must list all possible outsourcing providers prevailing across the globe. However, the top ones that are most compatible with your business must be prioritized.
Before you do that, it is critical to analyze all aspects of the business (that you need to outsource). The lack of clarity in business proposals may lead to misunderstanding or inability to deliver as expected.
Is there any ‘specific’ way to prepare the Request for Proposal? You May Ask!
Well, there is! Not everyone knows how to prepare a perfect RFP (especially when they are new to outsourcing). So, how do they crack the deal?
Don’t worry; we are jotting down some critical factors, which you must include in your Request for Proposal.
That will make a pretty balanced and smart request for a proposal. Eventually, that will help your outsourcing partner understand it well, without you having to explain every point verbally.
(However, we recommend discussing every point over the call to avoid any misunderstanding in the process).
Once you have prepared the request for proposal document, it is recommended to send it to your top chosen outsourcing partners. You also want to know what they think about the points that you mentioned in the RFP, right?
So, while they plan to come up with their best work, you need to prepare a strategy to find the best one out of all. Because they are going to show their best side at this point. (So, you have to be prepared).
How to Choose Your Best Outsourcing Partner Like a Pro?
Selecting them can be challenging otherwise (but not if you have these questions handy during the interview).
?? Note: The questions can be modified based on your industry. However, with these as the basic ones, you will be able to figure out whether the one you are interviewing suits your business or not.
Lastly, a sound agreement is what will take your relationship to another level of security, trust, and professionalism. That also leads to minimum risk (to both the parties) and a safe zone to work in.
Remember, just because it is a contract doesn’t need to be super complicated. Keep it simple! You need to educate them about your conditions, not confuse them. So, include what’s critical and necessary!
Your contract of outsourcing must include:
For those more technical specifications, follow this list of ‘What To Include’
Yay, that’s how a smooth outsourcing process functions. ??
?? Note: If you are following these steps (of course, with certain modifications depending on your business), you will be able to get ‘maximum productivity from your outsourced team.
NOW, Imagine you are working with your chosen Outsourced team. How would you want your work to be? What will you expect from them? Do you imagine them working as per your expectations?
Of course, everyone who has outsourced a team would expect the same. But how to analyze whether they are in sink with your business requirements or not (since it is not possible to keep an eye on them 24x7).
Well, there is when AUDIT FRAMEWORK plays its role.
What is Audit Framework, You Might Wonder - Constant process designed to maximize productivity and success of your projects by finding new opportunities, discovering existing problems, and finding apt solutions to fix them.
Mainly, it is conducted to minimize unnecessary tasks and focus on the ones that improve your business processes.
(Not being too technical with the definition - this is what it means to have an audit framework for your outsourced business).
And, if you want to know which audit framework will help you analyze your project successfully - here’s the list!
Audit Framework ‘PARAMETERS’ That Decides the Success of your Project
Recommended Read: How to mitigate outsourcing Risks
What to do?
What to Analyze?
What Next?
Majorly, asking these questions will solve your purpose of conducting the Audit. You can always include or exclude particular audit framework points based on how well your outsourcing team performs.
However, we recommend you run this check after a specific time to keep everything on track.
Yay! You just completed understanding the complete process and audit framework for successful outsourced team management.
If you follow that well, you are going to be another businessman who runs a successful outsourcing team. ?
We bet you can beat your competitors now or even attain better productivity to scale up your business.
Want to make this experience more real?
Why not speak to your ‘personalized outsourcing expert’ (trained to handle all your super-specific outsourcing concerns)?
We have got one ready to help you!
✅ Connect with your outsourcing expert right now!